@prefix gyomu: <https://w3id.org/gyomu/ns#>.
@prefix rdf: <http://www.w3.org/1999/02/22-rdf-syntax-ns#>.
@prefix rdfs: <http://www.w3.org/2000/01/rdf-schema#>.
@prefix xsd: <http://www.w3.org/2001/XMLSchema#>.
@prefix skos: <http://www.w3.org/2004/02/skos/core#>.
@prefix dcterms: <http://purl.org/dc/terms/>.
@prefix dcat: <http://www.w3.org/ns/dcat#>.
@prefix void: <http://rdfs.org/ns/void#>.
@prefix p-plan: <http://purl.org/net/p-plan#>.

<https://w3id.org/gyomu/id/step/complaint-handling/check-department> a gyomu:Step;
    dcterms:description "依頼された事実と原因を調べて、対応できる内容とあわせてカスタマーサポートに返す。"@ja;
    rdfs:label "関係部署が事実と原因を確かめる"@ja, "Related department checks facts and cause"@en;
    gyomu:order 3;
    p-plan:isStepOfPlan <https://w3id.org/gyomu/id/workflow/complaint-handling>;
    gyomu:performedBy <https://w3id.org/gyomu/id/role/related-staff>;
    gyomu:receives <https://w3id.org/gyomu/id/artifact/department-check-request>;
    gyomu:produces <https://w3id.org/gyomu/id/artifact/department-findings>;
    gyomu:requiresJudgment true;
    gyomu:irreversible false;
    gyomu:humanRequired false;
    gyomu:aiAllocation gyomu:AiDraftsHumanConfirms;
    gyomu:usesToolKind <https://w3id.org/gyomu/id/tool-kind/email>, <https://w3id.org/gyomu/id/tool-kind/workflow-system>;
    gyomu:judgment "原因はどこにあるか。会社として対応できる内容は何か。"@ja;
    gyomu:next <https://w3id.org/gyomu/id/step/complaint-handling/decide-policy>;
    p-plan:isPrecededBy <https://w3id.org/gyomu/id/step/complaint-handling/request-department-check>.